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TwyLabz Technologies - Personal Assistant (0-3 yrs) Any Location (Technical/IT/Support) Job at

Responsibilities : - Receive and record technical and/or application support calls from end users - Record incident resolutions in the IT Help Desk tool. - Manage service requests, software installations, new computer setups, upgrades, etc. - Provide initial assessment of urgency and business impact on all support calls. - Escalate to appropriate supervisor when needed and monitor progress on critical priority tickets. - Follow-up with supervisor to support teams for timely completion of tasks.u
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Source: Jobs by Adzuna

ID: 13343177 - Save Job
Category: Jobs : Legal Jobs
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